Canny
About Canny
Canny is a customer feedback management platform designed to streamline the collection and prioritization of feature requests. It allows users to gather insights from customer feedback, analyze data to inform product decisions, and create transparent roadmaps. This innovative tool empowers teams to build better products and enhance customer engagement.
Canny offers flexible pricing plans tailored for startups to enterprises, ensuring value at every tier. Users can start with a free trial and upgrade to premium subscriptions for advanced features such as automated feedback management. This ensures businesses can scale while efficiently managing user feedback for product improvements.
Canny's user interface is designed for simplicity and efficiency, providing a seamless browsing experience. The intuitive layout allows easy navigation through various features, such as feedback analysis and roadmapping. Users appreciate Canny's modern design, fostering an engaging and user-friendly environment for managing customer insights.
How Canny works
Users start with onboarding on Canny, where they can set up feedback collection portals and integrate existing tools. The platform allows teams to centralize feedback, analyze customer insights, and prioritize feature requests based on user needs. Canny's automation features simplify the process, leading to informed product decisions and enhanced collaboration.
Key Features for Canny
Automated Feedback Capture
Canny's automated feedback capture feature simplifies gathering insights from customer interactions. This core functionality allows users to deduplicate and organize feedback seamlessly, enabling teams to focus on actionable items. With Canny, businesses can ensure every customer voice is heard while streamlining their product development processes.
Prioritization Formula
Canny's prioritization formula empowers teams to assess feedback by scoring feature requests based on impact and effort. This feature helps users focus on high-value enhancements, ensuring that the most crucial developments align with business goals. Canny streamlines decision-making, optimizing product roadmaps for maximum customer satisfaction.
Public or Private Roadmaps
Canny provides users the option to create both public and private roadmaps, enhancing transparency and engagement. This feature allows teams to keep stakeholders updated on progress and builds trust with customers. By showcasing what’s being developed, Canny fosters an active community around product innovation.
