Zigpoll

Zigpoll is a no-code platform for collecting customer feedback through surveys and polls.
August 13, 2024
Web App
Zigpoll Website

About Zigpoll

Zigpoll is a powerful Survey and Feedback Platform designed for eCommerce businesses seeking actionable insights. It allows users to create customized surveys at various customer journey points, maximizing engagement and collecting vital Zero-Party Data, ultimately optimizing their marketing and product strategies.

Zigpoll offers pricing plans suitable for various business needs, starting with a free Lite tier and scaling up to the Pro plan at $100/month. Each tier provides increasing response limits, email capabilities, and features. Upgrading unlocks advanced insights, making it essential for serious businesses.

Zigpoll boasts an intuitive and dynamic user interface designed for seamless interaction. Its user-friendly features enable easy survey creation and management, ensuring all users, regardless of technical expertise, can navigate the platform efficiently while enhancing their feedback collection efforts.

How Zigpoll works

Users begin by signing up on Zigpoll and selecting their desired plan. The onboarding process guides them through integrating with their eCommerce platforms, including Shopify and BigCommerce. Once set up, users can create surveys using various formats, apply targeting rules, and analyze responses easily through the intuitive dashboard.

Key Features for Zigpoll

Contextual Surveys

Zigpoll's contextual surveys enable dynamic question delivery at key moments. This unique feature allows businesses to gather contextual feedback from customers, ensuring higher response rates and more actionable insights, significantly enhancing user engagement and satisfaction.

AI-Powered Insights

The AI-powered insights feature of Zigpoll automatically analyzes feedback data, identifying trends and actionable items without manual effort. This innovative functionality helps users make informed decisions dynamically and keeps them updated with real-time customer sentiments and preferences.

Multi-Language Support

Zigpoll offers multi-language support with an auto-translate feature, making surveys accessible to diverse audiences. This functionality empowers businesses to engage customers in their preferred languages, ensuring higher participation and richer data collection across different markets.

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