iGPT

About iGPT

iGPT is an enterprise-grade email intelligence API designed to serve as the foundational context layer for agentic and AI-powered systems. It directly addresses the critical gap where most AI fails: understanding and leveraging the complex, unstructured data within email communications and attachments. The product transforms messy email threads, documents, and spreadsheets into trusted, context-aware answers that can drive automation and decision-making. Built for developers and engineering teams, iGPT eliminates the traditional heavy lifting of AI integration, such as parsing, chunking, managing vector stores, and complex prompt engineering. Its core value proposition is a single, unified API endpoint that handles real-time ingestion, hybrid retrieval, thread reconstruction, and context shaping in one call, delivering structured, cited responses in seconds. With a strong focus on security, compliance, and seamless integration via SDKs and MCP, iGPT enables enterprises to confidently deploy intelligent workflows and autonomous agents that operate on their most valuable communication data.

Features of iGPT

Unified Intelligence Endpoint

iGPT consolidates the entire context retrieval pipeline into a single API call. Developers simply send a natural language query, and the system automatically handles retrieval from indexed email data, context shaping, and reasoning. This replaces the need for managing multiple endpoints for parsing, embedding, and vector search, drastically simplifying the tech stack and accelerating development cycles for AI-powered features.

Real-Time Ingestion & Hybrid Retrieval

The API features continuous, real-time indexing of new emails and attachments, ensuring all queries are answered with the most up-to-date information. Its retrieval engine employs a hybrid approach, combining semantic search, keyword matching, and configurable filters. These results are intelligently scored and reranked in a single operation, providing highly accurate and relevant context from large volumes of data.

Automated Thread Reconstruction & Attachment Processing

iGPT intelligently rebuilds complete email conversations across time and participants, piecing together fragmented replies and forwards to maintain narrative coherence. It simultaneously processes a wide array of attachments—including PDFs, documents, and spreadsheets—extracting text, data, and structural information to make all content within the communication flow fully searchable and actionable.

Enterprise-Grade Security & Auditability

Built with zero-trust principles, iGPT ensures data never trains external models and is processed with strict, OAuth-based Role-Based Access Control (RBAC). It operates with zero data retention by default, processing inferences in memory. Every request generates a comprehensive audit trail, providing full transparency into data access and processing steps for compliance and security reviews.

Use Cases of iGPT

Decision and Deal Intelligence

Extract actionable insights such as pending decisions, identified risks, and stalled items from ongoing sales, partnership, or board communications. This enables automated pipeline monitoring, deal analysis agents, and executive reporting systems that proactively surface critical information from daily email traffic, moving beyond simple CRM updates.

Task and Follow-Up Automation

Automatically identify action items, commitments, and deadlines mentioned across internal and external email threads. This powers automated follow-up reminders, task creation in project management tools, and customer success platforms that ensure no commitment falls through the cracks without manual oversight.

Audit and Compliance Workflows

Streamline compliance audits and e-discovery processes by providing a secure, queryable interface into historical communications. Legal and compliance teams can quickly surface all emails and attachments related to specific topics, projects, or regulations, with full citation trails for evidence and reporting.

Cross-Source Insight Aggregation

Serve as a unified intelligence layer that connects email data with other systems. For recruiting and HR platforms, iGPT can correlate candidate email interactions with application data. For support teams, it can link customer support tickets with related internal email discussions, providing a 360-degree view.

Frequently Asked Questions

How does iGPT handle data privacy and security?

iGPT is built on a foundation of enterprise-grade security. It adheres to a strict zero-data training policy, meaning your data is never used to train or improve any AI models. Processing is done with OAuth-only authentication and RBAC. The service can be configured for zero data retention, and all processing steps are logged in a full audit trail, ensuring data sovereignty and compliance.

What is the Context Engineering Framework (CEF)?

The Context Engineering Framework (CEF) refers to the configurable tiers of processing and retrieval quality within the iGPT API. Parameters like quality: "cef-1-normal" allow developers to balance speed, cost, and depth of analysis for different queries, from simple fact retrieval to complex reasoning across large datasets, without manual prompt tuning.

How quickly can I integrate iGPT into my application?

Integration is designed for immediate developer productivity. iGPT provides a live playground to test queries, comprehensive SDKs for popular languages, and a Model Context Protocol (MCP) server for seamless integration with AI developer tools. The single-endpoint API means you can move from testing to production without building complex data pipelines.

What deployment options are available?

iGPT offers flexible deployment to meet various infrastructure requirements. Options include a fully-managed Cloud service for quick setup, a Hybrid model where data processing occurs within your Virtual Private Cloud (VPC), and Fully Private deployments for on-premises or air-gapped environments, giving you full control over data residency.